Management Trainee

The Management Trainee position in Bonchon offers a unique opportunity to gain hands-on experience and develop the skills necessary for a successful career in restaurant management. As a Management Trainee, you will work closely with our restaurant management team, learning the ins and outs of operations, customer service, staff management, and administrative tasks. This position is designed to provide a comprehensive training program, allowing you to grow and advance within our organization.

Responsibilities:

1. Operational Support:
   • Assist in overseeing daily restaurant operations, ensuring smooth and efficient service.
   • Learn and understand all aspects of front-of-house and back-of-house operations.
   • Collaborate with management to ensure compliance with health and safety regulations.
   • Help in maintaining high-quality standards for food preparation, presentation, and service.
2. Customer Service:
   • Provide exceptional customer service and ensure guest satisfaction.
   • Interact with customers, addressing their concerns and resolving any issues promptly.
   • Learn to handle customer feedback and implement necessary improvements.
3. Staff Management:
   • Assist in recruiting, training, and supervising restaurant staff.
   • Work alongside the management team to create employee schedules.
   • Foster a positive work environment, promoting teamwork and a strong work ethic.
   • Provide guidance and support to team members, leading by example.
4. Administrative Tasks:
   • Learn to manage inventory levels, monitor stock, and place orders as needed.
   • Assist in tracking sales, analyzing performance data, and generating reports.
   • Participate in financial management activities, such as cash handling and POS operations.
   • Gain familiarity with administrative processes, including payroll and employee documentation.
5. Training and Development:
   • Complete the assigned training modules and programs.
   • Attend management meetings, training sessions, and workshops as required.
   • Seek opportunities for continuous learning and skill development.

Requirements:

• A high school diploma or equivalent (a bachelor’s degree in hospitality or a related field is a plus).
• Previous experience in the food service industry or customer service is desirable.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Demonstrated leadership qualities and a passion for the restaurant industry.
• Attention to detail and ability to multitask effectively.
• Flexibility to work evenings, weekends, and holidays as needed.